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WITH N2 DESIGNS, INC.
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WARRANTY | EXCHANGE | RETURN
Full Name (First Last):
SHIPPING ADDRESS
Street Address:
Suite/Unit:
City:
State/Province:
Postal/Zip Code:
Country:
Email:
Phone:
Purchased From:
Other - Specify
Request Type (Warranty, Exchange, or Return):
Request Type
Within Return Period? (30 Days):
*
Required
Yes
No
Within Exchange Period? (60 Days):
*
Required
Yes
No
Within Warranty Period? (1 Year):
*
Required
Yes
No
Serial Number(s):
Hardware(s) being exchanged or returned P/N:
Claim Status
*
Required
Approved
Denied
Return Label Granted
*
Required
Yes
No
RMA Number:
RMA Code(s):
*
Required
RFR - Return for Refund
DEMO - Demo
RFU - Return for Update
RFC - Return for Store Credit
RS - RE-Ship
RFD - Return for Decrypt
X - Exchange
CMP - Complementary
RTM - Return to Mfgr
SP - Spare Parts
RTS - Return to Stock
DSR - Dealer Stock Replace
Order Number:
Purchase Date:
*
required
Reason(s):*
I am unable to program the unit. I have worked with James over the past few months to no success. I have tried a soft reset and it is not able to pass step 4. Attached is the order confirmation email.
Date New Hardware Sent
Status:
Date Old Hardware Received
Status:
Other Notes:
Unknown problem on unknown kit, will need to verify the kit and diagnose problem
Employee Initials:
Date
*
required
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