FAQ & Troubleshooting

Remote Starters

General

  • My remote starter worked, but now it doesn't via fob. How come?

    • A few things can lead to this common issue such as:​

      • When stowing away the cable harnesses, a connector got inadvertently disconnected.​ Typically For N2-EA modules (not N2-EO modules where the programming connector is the large 6-pin with thick wires; doesn't apply here) this would be the small black 4-pin data-link male (programming) connector. Sometimes during programming (inserting and removing if applicable), the male connector may have pulled the housing out with it which means it was not re-inserted completely, or when re-inserted with housing still attached, may have skewed a pin and is not just slightly wedged. Click here to see detailed method of inspected and fixing this scenario with photos.

      • If you have an N2-EO remote start module (programming connector is the white 6-pin with thick wires), you may be in Valet mode. This is equivalent of a "kill Switch" on the remote starter and can inadvertently be turned on when programming if programming repeatedly. The way to know is by looking at the side of the module, next to the small programming button near the corner of the device and seeing if there is a small red light that is blinking. This is NOT the one of the three LED windows on the top face of the module. If the valet light is on, then to disable it, you would put your key into the ignition to the ON position, and tap the valet button 3 times within 10 seconds of putting the key on. If it doesn't turn off, you weren't fast enough. If you don't have a valet button (momentary button with two black wires that plugs into the 2-pin white port on your N2-EO module, then you can simply use a small flat head, small piece of striped wire, or paper clip to short (bridge the two pins together) by tapping (shorting/bridging) the two pins in the small white square 2-pin input on your N2-EO module.

      • A strained connector can lead to a crimp terminal coming loose or being pulled, check each wire going into each connector on the remote starter harness, and on the vehicle OEM side of things. you should visually inspect each connector, and slowly, diligently and softly tug on each wire. Don't try to yank any wire out of it's connector housing, a little back n forth play is ok, but completely being able to remove would be a cause of non-function.

      • Your 3 "LOCK' presses are either too slow, or too fast. Don't over think this, practice!
         

      • If it's only the smart module (option if purchased) that isn't responding but your fob is, then your device might have lost connectivity to local towers if:

        • There has been heavy overcast weather or bad weather.

        • You were parked in a parking structure, residential garage, or carport.

        • Your cell phone does not have strong cellular service or WiFi

          • The best remedy to this is:

            • Make sure you give the module some time to re-connect after pulling a vehicle out of a structure or garage (about 5 minutes to reconnect)

            • Logout of the smart phone app, and kill (not delete) the app from running, along with any other apps running on your phone at the time and stay logged out until the you've given the module a few minutes to re-connect (solid green and red light), then log back in and test.

*** ALWAYS REMEMBER, ONCE PROGRAMMED AND WORKING, THERE WILL BE NO NEED TO EVER REPROGRAM AGAIN***

  • My doors do not unlock after a remote start, why? 

    • If your vehicle was equipped with a TPMS wire that required cutting (not all vehicles), then you either:​

      • Skipped this step​

      • Did not peel back insulation off the cut wires, or not enough to clamp down with the clamp nuts

      • Cut the wrong wire

        • *Note: On 2020 Toyota Tacoma HKEY Automatic & Manual, the wire MAY be pink instead of light green, however, the position is still the SAME.​

N2-EA-xxx-... Kits

  • Why does my engine turn off when I open the door?

    • Some vehicle manufacturers design thier vehicles that way, it is not within the 3rd party remote starters ability to override this. Some manufacturers like Toyota and Lexus, mor specifically, push to start/smart FOB ignition types act this way where as keyed versions of the same vehicle that use N2-EO-xxx-... kits allow you to do key takeover where you can get in and drive off.

    • My remote starter doesn't work after installing, why?

      • Make sure you programmed it correctly, if you did not, it won't work. Also see "General" section above.​

      • ​​Your 3 "LOCK' presses are either too slow, or too fast. Don't over think this, practice!

N2-EO-xxx-... Kits

  • My module does not power on when holding the programming button and plugging in the respective connector, why?

    • Make sure your black ground wire per instructions in the included guide, is touching chassis/frame/metal and NOT plastic, or painted metal within your vehicle​

  • Why does my engine turn off when I get in and push the brake, where is my key takeover/key override?

    • ​If your vehicle allows, key takeover works when you get in, turn the ignition two clicks to the ON position, and then tap the brake once. Your dash lights will blink and you'll hear relays clicking. This is your vehicle telling you that it has successfully accepted the key takeover.
      • My remote starter doesn't work after installing, why?

        • Make sure you programmed it correctly, if you did not, it won't work. Also see "General" section above.​

        • Your 3 "LOCK' presses are either too slow, or too fast. Don't over think this, practice!

        • Some vehicle manufacturers design thier vehicles that way, it is not within the 3rd party remote starters ability to override this. Some manufacturers like Toyota and Lexus, mor specifically, push to start/smart FOB ignition types act this way where as keyed versions of the same vehicle that use N2-EO-xxx-... kits allow you to do key takeover where you can get in and drive off.

N2-EA-TOY6V2-K (2020+ Toyotas with +12V Telematic Wire Snip)

  • My hands-free mic doesn't work after the install, I can play music, and call people and hear them, but they can't hear me:

    • 1) Un-pair your phone from both vehicle radio unit AND Bluetooth settings in phone (click forget this connections for the Tacoma)
      2) Connect the +12V wire back together
      3) Pull the Red 10A DCM fuse located in your engine bay (2020+ Toyota Tacoma, see photos below) or driver's side kick panel if (2020+ Toyota Tundra).
      4) Remote Start the vehicle (while standing outside of it, not sitting inside)
      5) Shut it down via fob (3X lock again to do so)
      6) Put the DCM fuse back in.
      7) Get into the vehicle and start it manually
      8) Pair your phone back to the vehicle's Bluetooth
      9) Test mic

upload_2020-2-19_14-31-38.jpg

N2-EA-TOY5-K (Auto & Manual) OEM Alarm when Remote Starting Fix

N2-EA-TOY5-MT-K (Manual) No Engine Crank when in Ready Mode and Remote Starting

Add-On Options

Smart Module Add-on Kits

  • My battery voltage and signal strength show, but none of the commands work, why?

    • You must disconnect the smart module, and re-start programming. Use the written paper instructional guide included instead of a YouTube video this time, if you haven't already. You may realize you skipped a step.

    • Make sure you did not program the vehicle when it was inside a structure or garage.

    • Make sure your remote starter works via fob first as the remote starter must be programmed, and programmed correctly before continuing.

    • Make sure you wait until the smart module red and green LED's are solid on first before continuing, then when they are, program immediately.

    • Make sure you chose the correct protocol.

      • If you did not, then go to the settings, and press and hold the white space immediately after the last letter of the incorrect protocol for 5-6 seconds until you get a pop-up warning that you are about to change the protocol.

        • You may need to re-program/re-sync the smart module​​​ to the remote starter after doing so.

Always logout of the smart phone app, and kill (not delete) the app from running, along with any other apps running on your phone at the time of programming and stay logged out until the changes or re-programming is done, then log back in and test.​​​​​​

RF FOB Add-on Kits

  • I Can't get my RF programmed, the fobs don't work.

    • When programming the fob kit, MAKE SURE the ignition is clicked to the ON position (typically two clicks).
    • As soon as you click the key in the ignition two clicks, you MUST hold down the valet button (momentary button with two black wires and a small square white connector) WITHIN 10 seconds until the little "pencil tip" sized red LED under the yellow wires extruding (or flush cut) from the module on the side comes on, then let go and you can begin the programming sequence for the RF kit per instruction guide included.
    • If you have an N2-EO remote start module (programming connector is the white 6-pin with thick wires), you may be in Valet mode. This is equivalent of a "kill Switch" on the remote starter and can inadvertently be turned on when programming if programming repeatedly. The way to know is by looking at the side of the module, next to the small programming button near the corner of the device and seeing if there is a small red light that is blinking. This is NOT the one of the three LED windows on the top face of the module. If the valet light is on, then to disable it, you would put your key into the ignition to the ON position, and tap the valet button 3 times within 10 seconds of putting the key on. If it doesn't turn off, you weren't fast enough. If you don't have a valet button (momentary button with two black wires that plugs into the 2-pin white port on your N2-EO module, then you can simply use a small flat head, small piece of striped wire, or paper clip to short (bridge the two pins together) by tapping (shorting/bridging) the two pins in the small white square 2-pin input on your N2-EO module three times. Once the light is off, test the system before having to re-program again.

*** NEVER DO THE 23 PRESSES OF THE VALET BUTTON TO RESET THE PROGRAMMING AS YOU RISK WIPING OUT THE REMOTE START SETTINGS REQUIRING A WHOLE NEW UNIT.. THIS IS ONLY TO WIPE ANY TAUGHT FOBS ALREADY SYNCED WITH THE ANTENNA. YOU ONLY NEED TO RESTART PROGRAMMING IF THINGS AREN'T WORKING AND IT WILL AUTOMATICALLY OVERWRITE ANY INCORRECT PROGRAMMING.***